Device Details:
- Model: Verifone V400C Plus | Type:
Countertop touchscreen device
- Features: Large color touchscreen, on device
receipt printer support, supports custom applications, remote management
- Payments Accepted: NFC/Contactless, Mobile
Wallets (Apple Pay, Google Pay), EMV, Magstripe
- Supported Cards: Visa, MasterCard, Amex,
Discover
- Connectivity: Ethernet, WiFi
- Security: PCI PTS 5.X-approved, SRED, AES
DUKPT encryption
- Receipt Paper: 2 ¼” x 50’ thermal paper
(available at office supply stores)
*Additional Fees:
- Per
transaction fee
- Monthly
device management fee
Contact: For further details, please contact
your relationship manager or the CSG
Forte sales team. If you are unsure who your relationship manager is you
may reach out to our support team by submitting a ticket here or calling
866-290-5400, (Option 1).
How to choose a
configuration:
1: Which solution should new merchants choose for using
the V400C with a checkout solution like FCO or a custom integration?
Ø
For new merchants looking to use the V400C Plus
with a checkout solution (FCO or custom), we recommend opting for the
Cloud-Based POS solution. It offers the flexibility to work across multiple
platforms (Windows, Mac, iOS, Android, tablets) and integrates seamlessly with
the Forte Checkout (FCO) or your custom solution via cloud-based processing.
2: I'm a current merchant using a semi-integrated
solution with cable and device handler. Can I switch to the cloud solution?
Ø
Yes! Current merchants using the semi-integrated
cable solution can easily transition to the Cloud-Based POS solution
to take advantage of the latest features and secure cloud processing.
You can either:
o Convert
your existing terminal to the cloud-based solution by contacting Forte
Technical Support. Our experts will guide you through the process to ensure
your terminal is fully optimized for cloud transactions.
Or
o Select
the Cloud-Based POS configuration when placing new order to start using the
updated solution,
3: I’m already using the Cloud-Based POS solution. What
do I do if I need additional support?
Ø
If you’re already using the Cloud-Based POS
solution and need help with configuration or support, simply contact Forte
Technical Support. Our team is ready to assist you with any questions or
adjustments you may need.
4: Can I convert my existing terminal to the cloud-based
solution?
Ø
Yes! If you’re using option 3 (semi-integrated
cloud solution) and want to convert your existing terminal to the cloud-based
solution, you can get in touch with Forte Technical Support. Our experts will
guide you through the process to ensure your terminal is fully optimized for
cloud transactions.
5: How do I benefit from switching to the cloud solution?
Ø
Switching to the Cloud-Based POS solution
provides numerous benefits, including cross-platform compatibility, no physical
connection to the POS system, and access to secure cloud transaction
processing. It’s ideal for businesses using mobile devices, tablets, or
cross-platform POS systems, providing the flexibility and scalability that
traditional setups may not offer.
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