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How do I return an item? Equipment Return Policy CSG Forte will
provide the merchant full credit for a device that they purchased if they
return the device and power cord to us within 60 days of the date of purchase
and the device is in full working condition. The device would be required to be
delivered to us in the same box that we shipped the device in and would need to
include the power cord. Upon receipt of the device CSG Forte will ensure that the device and power cord are in full working condition. If the device meets our return requirements, CSG Forte will issue a refund in the same form by which the payment was received (i.e. via ACH, check or a credit will be processed on the same credit card that was charged initially) within 45 days of receiving the equipment minus a $25 restocking fee.
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